Keep your Lumion running smoothly
Using Lumion 12 or earlier? Create a Lumion Account today to ensure uninterrupted access.
Why this matters
We’re making essential server security updates to ensure Lumion continues to run safely and reliably. Starting December 1, 2025, all Lumion users will need a Lumion Account linked to their license key.
This step keeps your license secure, your access uninterrupted, and your Lumion experience running smoothly. Plus, your Lumion Account gives you access to exclusive upgrade offers available only to verified users.
What you’ll get by linking your account:
Continuous access—keep using Lumion without any disruption, floating licenses will work as usual.
Clear license visibility—admins can easily see who’s using which license.
Exclusive offers—unlock discounts available only to verified Lumion Account holders.
What you need to do
Fill in the form using your company email domain—the same one used to purchase your Lumion license.
Avoid shared inboxes (like [email protected])
Submit the form—we’ll handle the rest.
Once submitted, we’ll automatically:
Create or update your Lumion Account.
Link your license key to your account (where possible).
Email you next steps to confirm and access your account.
⚠️ Important: Every Lumion user must complete this process.
FAQs
Lumion is updating its backend systems to align with modern software standards, bolster security, and enhance protection for all users. A Lumion Account ensures:
Your software access is verified, and remains secure.
License administrators get more visibility over license users.
Single sign-on across all Lumion products and services moving forward.
Self-service license management.
Access to offers and discounts unique to you.
If your perpetual license cannot be associated with your account by November 30, 2025, you risk disruption to Lumion access.
No—your floating license will keep working as usual, provided it’s linked to your Lumion Account November 30, 2025.
If you can't see your Lumion license key in your account, you can register it manually after logging in. See how.
If you no longer have access to your license key information, please contact our support team.
No, creating a user account is completely free. This step is required to continue using your existing Lumion license after November 30, but it does not affect your current licensing structure. You’ll still have access to the same Lumion version you currently own—no subscription or upgrade is required unless you choose to do so.
You risk a workflow interruption. Creating an account today only takes a few minutes and ensures continuous access.
Yes. Simply follow the steps in the form and you'll unlock a unique voucher to upgrade to a Lumion Subscription, straight from your account. This gives you a discounted path to the latest version of Lumion Pro with flexible licensing options.
You'll unlock:
All the latest features and content (ray tracing, PBR materials, Lumion Cloud integration, and more)
Free upgrades included in your subscription, so you’re always up to date.
Full support and personalized onboarding to get up to speed with the latest version of Lumion.
Predictable savings with long-term discounts for our 2- and 3-Year plans.
Fewer renewals, lower annual costs, and peace of mind knowing you’re always covered.
We're here to help
Our team is here to assist if you:
Aren’t sure which email domain was used to purchase your license.
Can’t find your license key.
Have multiple users on your team who need accounts.