It looks like the PayPal residency verification has failed.
We are sorry this has occurred and hope to help.

Please make sure that you have an active PayPal account registered in a country eligible
for Lumion Pro Student licenses. These countries include:

We are sorry and hope this hasn’t inconvenienced you.
If you are a student in the above countries, please try again.

If you’re not from one of the above countries, a student license may be available in your country.
Please contact your local partner to learn more.